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Pilots with Purpose: Turning Proofs of Concept into Lasting Results

Description:
Pilots and POCs are more than experiments — they’re the bridge to scalable innovation. Drawing on her experience leading AI pilots and enterprise deployments, Lindsay Hamlin will explore how to design pilots with the right success criteria, avoid “pilot purgatory,” and build organizational trust that accelerates adoption.

About Lindsay:

Lindsay Hamlin is the Senior Director of Transformation at Best Egg, where she leads the company’s enterprise AI strategy and adoption. She created and oversees the AI Think Tank and Task Force at Best Egg, guiding innovation from ideation to scaled deployment. Lindsay has built a robust backlog of AI use cases, prioritized by business impact and ease of implementation, ensuring the organization pursues high-value opportunities.

Under her leadership, Best Egg successfully deployed workplace productivity AI tools to 80% of the workforce in just six months, and identified multiple proofs of concept (POCs) that are reshaping customer experience and operational efficiency.